Discover your dream Career
For Recruiters

As Coinbase hires like crazy, complaints about work life balance

Coinbase may have a few issues with user numbers and declining trading volumes, but it doesn't appear to be having any trouble hiring. When the aspiring "Amazon of crypto" released its third quarter results yesterday, it revealed that recruitment is speeding up.

Coinbase hired 600 people in the third quarter, up from 459 in the second quarter and 468 in the first quarter. In the past year, headcount has increased 137% to 2,781 people.

Some of these hires are former banking associates. Some are customer support staff and some work in marketing. However, many are developers, and this is a problem because TikTok's developers are not entirely happy.

Of 24 reviews of life at Coinbase posted on Blind, the forum website popular with technology professionals in October, 15 complained that the work-life balance at the crypto company is not great. "Everyone here experienced mental breakdowns every now and then," said a developer claiming staff were encouraged to sacrifice their sanity to money. The "hyper growth phase" is a problem, according to another software engineer, who said managers were trying to set reasonable expectations and distribute workload.

In Coinbase's defense, some of the other nine Blind reviews said work-life balance at the company is fine, but Glassdoor has its share of Coinbase people complaining about the crypto firm's working hours too.  

Given that Coinbase plans to continue hiring in 2022, it may need to address its culture issues sooner rather than later. There are signs that it's attempted this already. Staff are allowed to work remotely and leadership are apparently saying their want to improve employees' hours. The company offers "refresh days" and weeks off, although employees say they never feel able to take them.

Levels fyi puts entry-level compensation for Coinbase developers at $187K, based on $136k in salary and $45k in stock. Earlier this year, the company changed its stock vesting period from four years to one year, with stock issued annually and vesting entirely in year one. At the time, chief people officer LJ Brock said the company was taking,"extraordinary measures to attract top talent."

Even with the accelerated vesting, however, some Coinbase staff say working there is not worth it the hassle. "Great money until you figure out that 80 hour work weeks are required to get the job done," said one accounting professional," on Blind. Get the vibes of “paying you bigger bucks so you constantly work,” complained a product manager.

Photo by Worldspectrum from Pexels

Have a confidential story, tip, or comment you’d like to share? Contact: in the first instance. Whatsapp/Signal/Telegram also available.

Bear with us if you leave a comment at the bottom of this article: all our comments are moderated by human beings. Sometimes these humans might be asleep, or away from their desks, so it may take a while for your comment to appear. Eventually it will – unless it’s offensive or libelous (in which case it won’t.)

AUTHORSarah Butcher Global Editor
  • De
    Denny Bodden
    11 November 2021

    The customer service is beyond terrible.
    I opened an account. It took 3 weeks to get my bank account linked. They gave me a $1000 per day limit. I purchased $1790 of crypto and then my limit went to $0.00 and I can't get an answer why except the boiler plate answer that they will review within 6 days. Nothing has happened. Try to find a good review. No problem finding neg reviews.

Sign up to Morning Coffee!

Coffee mug

The essential daily roundup of news and analysis read by everyone from senior bankers and traders to new recruits.

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
Recommended Articles
Recommended Jobs
JH Partners Asia Company Limited
Trader (Equities)
JH Partners Asia Company Limited
Hong Kong

Sign up to Morning Coffee!

Coffee mug

The essential daily roundup of news and analysis read by everyone from senior bankers and traders to new recruits.