About The Role

As a Paralegal you will be responsible for managing a caseload of Residential Landlord and Tenant claims. You will be encouraged to take early responsibility for the litigation process, albeit always under appropriate supervision.

Working with a team you will ensure that you deliver good customer outcomes whilst adhering with SRA and company requirements. We undertake a wide range of litigation work and encourage an early level of client contact and file responsibility.

Responsibilities include:

• Managing a caseload on behalf of a range of clients and resolving disputes in a commercial manner either via the Courts or via the use of mediation and other ADR techniques;
• Assess the prospects of success of claims, negotiate and litigate claims through the civil courts if necessary to trial focusing on the best result for each client.
• To negotiate claims to a successful outcome through the most efficient and economic means
• High level of understanding and experience of procedural matters within the litigation area to include all aspects of protocols and civil procedure;
• Identifying risks in relation to the claim brought by the client, risks to the company such as fraudulent and exaggerated claims and reporting them appropriately.
• Expectation of commercial awareness when taking risk based decisions.
• Ensure the early assessment of the prospects of success of each claim and that the claim is handled throughout in accordance with the requirements of our client's legal expenses insurance policy.

About You

Key candidate requirements:

• High levels of technical ability and procedural matters in chosen field with experience in ADR
• Previous experience managing a case load in line with customer and regulatory requirements.
• Experience of working in an SRA regulated environment is desirable.
• Articulate and confident in client care and ability to embrace a changing environment.
• Enthusiastic and willing to learn, and to work as part of a team.
• Ability to act on own initiative and knowing when to seek assistance.
• You must be customer focussed in your approach to work and strive to provide a quality and efficient service to clients, including commercial insurer clients.
• You must have the ability to act on your own initiative but also know when to seek assistance.
• You must have the ability to identify risks and/or issues along with making suggestions for the appropriate mitigation of the same and to escalate them appropriately in accordance with company policy.
• An ability to prioritise and work under pressure managing numerous commitments simultaneously;
• Demonstrable ability to make sound commercial decisions.

Additional information:

As a team we are passionate and enthusiastic about what we do. Our people are encouraged to think independently and to take ownership of their work. Only a 5-minute walk from Bristol Temple Meads train station we have newly refurbished, modern city centre offices

Our staff are at the heart of everything we do, and we encourage our people to work flexibly and achieve a work-life balance that works for them.

This will be a hybrid role (after your initial training period is complete) and we can offer you generous remuneration and an attractive benefits package that includes:

• 26 days holiday, with the option to buy up to a further 5 days. Company Pension Scheme with the option to increase contributions. Group Income Protection for all employees.
• Group Legal Protection for all employees.
• European Motor Assistance and Home Emergency Assistance.
• Inclusion in our Health Cash Plan.
• Access to our Employee Discounts Hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UK.
• Option to join our Sports & Social Club, who organise discounted events such as theatre visits and shopping trips.

If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

About The Company

ARAG UK helps businesses and individuals gain access to justice, and it's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

• Personal Injury
• Litigation & Dispute Management
• Employment
• Business & Commercial

We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.