Join a large Queensland-based public sector organisation delivering a significant business transformation program aimed at improving governance, financial management, asset lifecycle management, and project delivery capability. Supporting a substantial infrastructure portfolio and investment program, this transformation initiative will establish stronger frameworks, processes, and controls to enhance organisational performance and long-term service delivery outcomes.
Your new role
As the Technical Writer, you will play a key role in developing, editing, and maintaining controlled documentation across a major transformation program. Working closely with subject matter experts, project teams, and senior stakeholders, you will translate complex technical, financial, and operational information into clear, accessible, and user-friendly documentation.Key responsibilities include:
- Developing and maintaining governance, planning, assurance, and project management documentation.
- Creating process maps, templates, guidance materials, procedures, checklists, and knowledge resources.
- Preparing financial management documentation, reporting tools, and user guidance materials.
- Writing, reviewing, and editing technical documentation to a publishable standard.
- Assisting with executive briefing papers, reports, and business improvement documentation.
- Producing stakeholder communications, training materials, and change management resources.
- Conducting quality assurance reviews and maintaining version-controlled document repositories.
- Collaborating with subject matter experts to define documentation requirements and ensure content accuracy.
- Promoting documentation standards and continuous improvement across the program.
To be successful in this role, you will demonstrate:
- Extensive experience as a Technical Writer, Documentation Specialist, or similar role within complex project or program environments.
- Strong experience developing, editing, and maintaining high-quality technical and business documentation.
- Excellent written, verbal, and stakeholder engagement skills, with the ability to communicate complex information to non-technical audiences.
- Experience producing governance, process, policy, framework, reporting, or project-related documentation.
- Strong analytical, organisational, and problem-solving skills.
- Proven ability to manage competing priorities and deliver quality outcomes within tight timeframes.
- Experience working collaboratively with business stakeholders, subject matter experts, and project teams.
- Opportunity to contribute to a high-profile business transformation program.
- Exposure to complex governance, financial management, and infrastructure initiatives.
- Collaborative and supportive team environment.
- The chance to work alongside senior stakeholders and subject matter experts across multiple business functions.
- A rewarding contract opportunity where your work will have a direct impact on program delivery, organisational capability, and long-term business improvement outcomes.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
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