Job Profile Name

Sr Manager UBIF Business Development

Management Level

6 - Senior Manager

Position Overview

The Senior Manager, UBIF Business Development is an individual-contributor role responsible for driving uBreakiFix strategy and securing new clients for in-warranty, out-of-warranty, and protection plan repair volume, as well as new service capabilities such as installation and non-repair services across the UBIF network (stores, remote tech, and mail-in). The role spans prospecting, solutioning and proposal development, and piloting programs through post-pilot scale into long-term agreements. Success requires translating deep knowledge of Asurion's systems and processes into tailored client solutions, building executive relationships, and orchestrating cross-functional teams across Marketing, Finance, Operations, Product, Partnerships, and Legal.

Operating with significant autonomy over daily strategy and deal approach, this role co-owns overall deal strategy with the Sr. Director, UBIF Business Development, who maintains final deal approval. The Senior Manager regularly engages VP+ stakeholders at both Asurion/UBIF and client organizations, uses data to guide decisions, and leverages AI tools to accelerate research, proposal development, and reporting to maximize time spent on client discussions, solution design, and negotiation.

Key Responsibilities

• Prospect and prioritize local and national opportunities using account research to focus on highest-value prospects; build and nurture relationships with executive stakeholders.

• Lead discovery to understand client pain points and objectives; translate Asurion/UBIF capabilities and processes into client-specific solutions and customer journeys.

• Own proposal development, including RFP responses, pricing structures, and tailored content; direct AI tools to accelerate drafting and analysis.

• Coordinate cross-functional go-to-market plans with Marketing, Finance, Operations, Product, Partnerships, and Legal.

• Design and execute pilots across stores, remote tech, and mail-in; define KPIs and success metrics; analyze results, troubleshoot issues, and adjust approach with clients.

• Advance successful pilots to signed, long-term agreements, aligning VP+ stakeholders and securing Sr. Director approval.

• Represent UBIF as a brand ambassador with prospects, partners, and industry stakeholders.

• Maintain a structured pipeline, forecast performance, and provide clear, data-driven updates on progress and risks.

Education and Experience

• Bachelor's degree or equivalent experience.

• 5+ years of experience in business development or partnerships.

• 5+ years leading cross-functional initiatives.

• Demonstrated success responding to RFPs, crafting proposals, and structuring pricing for services-oriented solutions.

Knowledge, Skills, and Abilities

• Proven ability to prospect, build executive relationships, and navigate complex organizations to drive outcomes.

• Expertise translating internal systems and processes into client-ready solutions and customer journeys.

• Strong communication skills (verbal and written), active listening, and ability to influence VP+ stakeholders.

• Analytical and data-driven; defines KPIs, interprets results, and recommends actionable improvements.

• Skilled in coordinating cross-functional teams and go-to-market plans; persistent in removing barriers and delivering results.

• Comfort directing AI tools for research, proposal drafting, and reporting to accelerate workflows.

• Time management and self-direction; adaptable to change and effective in ambiguous environments.

• Ability to represent UBIF brand professionally in external settings.

Travel Requirements

Travels: Yes

Percent of time: 25%

Overnight required: Yes

Physical Demands

• Stationary Position: Frequently

• Vision: 20/20 corrected vision

• Hearing: Receive detailed information if spoken to

Working Conditions

N/A