Discover your future at Citi

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Job Overview

The Real Estate East Asset Manager is a critical position within the retail real estate team. Together with the Asset Management team they're responsible for managing the relationship with, and overall delivery to, the US Branch Network (USBN) leadership. They do this by driving alignment across all Real Estate Services (RES) functions to achieve Citi's retail real estate goals and USBN objectives. This role would be expected to cover a territory consisting of 100+ retail bank branches.

Responsibilities:

Ownership and Value Add: Portfolio Management

• Oversight of outsourced facilities personnel to ensure retail facilities are Safe, Productive, Appealing, and Cost-Effective ('SPACE'). Perform quarterly audit inspections (field + desktop) and monitor KPIs.
• Oversight of outsourced facilities project management to ensure infrastructure and interior improvement projects are thoughtfully delivered in a timely and cost-effective manner.
• Active partnership with Citi Transactions Management (TM) and Design & Construction (D&C) to sustain business continuity and deliver incredible spaces. Partner with Central and NE Asset Managers to support strategic portfolio deliverables.
• Strategic and holistic optimization of portfolio expenses and capital expenditure.
• Serve as main-point-of-contact to landlords and property managers as it relates to all escalations and leasehold obligations.
• Review and approve non-recurring leasehold charges such as CAM reconciliations, property taxes, sundry charges, etc.

Reporting and Financial Analyses

• Contribute to various reporting and analyses, presentations, financial document preparation, and other ad-hoc deliveries.
• Review and approve capital budgets to support strategic planning of programs and projects.
• Conduct regular financial reviews of budgeted and actual expenses to identify outliers and cost-reduction opportunities.
• Develop a thorough understanding of various cost pools and categorizing expenses accordingly.

Risk Management

• Ensure compliance with Citigroup's RES (Real Estate Services) Operating policies and procedures, Health, and Environmental standards (e.g. Asbestos Notifications), and with all related local regulations.
• Actively manage and mitigate operational, financial, and reputation risk to Citi.

Client-Obsession

• Serve as key business liaison for all real estate activities within the assigned region. This involves frequent interaction with non-RES stakeholders: retail branch leadership, distribution strategies, internal security, legal, technology, etc.
• Perform regular site visits to ensure facilities are being properly maintained and client needs are being met. Some travel will be required.
• Exhibit a think-like-the-client" mentality to proactively and effectively manage needs and exceed expectations.

Leadership

• Be a team player that leads by example via integrity, empathy, and work ethic.
• Take pride and ownership in what you do no matter who notices.
• Maintain an uncompromising high standard and continually enhance best practices.
• Prioritize tasks effectively and delegate appropriately.
• Continue learning and perfecting your craft.
• Deliver results timely and consistently.

Qualifications:

• 4-10 years relevant experience in real estate asset management
• Comprehensive knowledge and expertise of building systems
• Broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
• Comprehensive knowledge of and understanding of Finance principles in order to manage the P&L of the assets.
• Knowledgeable of real estate law and related documents (leases, contracts, deeds) coupled with the ability to apply them to complex business situations.
• Assessment, planning and work organization skills

Education:

• Bachelors Degree required
• Masters degrees preferred

Travel

• Must be open to quarterly travel within the East markets

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:
Corporate Services
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Job Family:
Facilities Management
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Time Type:
Full time
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Primary Location:
New York New York United States
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Primary Location Full Time Salary Range:
$129,840.00 - $194,760.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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Anticipated Posting Close Date:
Dec 06, 2026
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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents - AI Notice and Right
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.