Job Introduction

Handelsbanken is a relationship bank built on trust, long-term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers,

Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.

This approach had underpinned our success for decades. Handelsbanken is independently recognised as one of Europe's safest commercial banks, holds the strongest credit rating among its peers and is consistently ranked highly for customer satisfaction and relationship banking.

Our culture is values-led, shaped by trust, respect, and long-term thinking. We empower our people to use their expertise, make confident decisions and build long-term careers. We look for people who share our long- term vision, want to grow and want to make a meaningful impact in their local community and with the Bank

We also recognise that flexibility can support people to perform at their best, and that it looks different for everyone. While arrangements will depend on the requirements of the role and the needs of the business, we are open to having a conversation around what flexibility could look like for you.

Check our Handelsbanken website for further information

The opportunity

We have an exciting opportunity for an experienced HR Officer to join our UK HR Support team on a 12 month FTC. The HR Officer will be responsible for consistently delivering a seamless HR service across the full employee lifecycle, ensuring queries are responded to quickly and accurately, with a focus on creating an exceptional employee experience.

Key responsibilities

• Support the delivery of an exceptional HR service across all aspects of the employee lifecycle.
• Deliver an excellent and proactive service to all managers and employees within the UK.
• Prepare and coordinate employee documentation including offer letters, contractual changes, leavers, leaves of absence and flexible working.
• Proactively review and suggest process improvements collaborating with the other HR Centres of Excellence and key stakeholders to drive a more efficient and automated service.
• Support with query management analytics to identify areas of improvement and further business training requirements in relation to HR processes.
• Proactively support knowledge sharing within the HR Support team and actively develop your own skills across all HR processes and support requirements.
• Accurately input and maintain HR databases, as well as organising and auditing employee files in line with GDPR requirements.
• Ensure good administration order in line with HR processes and procedures.
• Collate and submit accurate information for the monthly payroll in line with payroll cut off dates.
• Support the completion of annual and intermittent HR processes.
• Support business related projects as and when required.
• Operates in line with the Bank's Risk Management framework (including sub-frameworks) and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.

What we're looking for

Research (by Harvard University) shows that women are particularly likely to second guess themselves and not apply - so if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying...

• Relevant generalist HR experience, ideally working within an FCA regulated organisation.
• CIPD qualified or working towards it would be advantageous.
• Must have hands-on experience using the Workday Core HR and Absence modules.
• Able to manage a significant and critical workload through effective time management and prioritisation.
• Strong written and verbal communication skills.
• Willing to challenge, give feedback and influence a range of colleagues and senior stakeholders
• Self-starter, effective working alone or in a team.
• Sound judgement and strong decision-making skills, together with an analytical mind-set.
• Experience of actively identifying and implementing process improvements.
• Experience of dealing with regulated references and annual certification process desirable.
• Strong attention to detail.
• Solution oriented.
• Delivers service excellence.

Why join Handelsbanken

We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That's why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind.

In addition, there is a flexible benefits package with the key highlights detailed below.

Application next steps

Your journey with us begins once you have submitted your application. One of our Handelsbanken Talent Acquisition Partners will be reviewing your details and will later organise a phone conversation if your experience aligns with our requirements, we will extend an invitation for you to participate in an interview.

This advert will be live for a minimum of two weeks. However, please note that after the two weeks, the closing date could change at any time depending on the number of responses received.

The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio-economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.