Position Summary



The EMEA Payment Operations team is part of the London-based EMEA Corporate Accounting team, which sits within the wider global Corporate Accounting department. This position is based in London and is responsible for supporting the day-to-day operation of the Accounts Payable function. The role ensures invoices, payments, supplier records, and employee expenses are processed accurately and efficiently while providing a high level of service to suppliers and business stakeholders.



Requirements



Professional Experience

• 3+ years of experience in Accounts Payable, Payment Operations, or a similar finance function preferred.


• Basic understanding of accounting principles and accounts payable processes.


• Strong Microsoft Excel skills, including the use of formulas, data analysis, and reporting tools.


• Comfortable leveraging technology and AI-powered tools to improve efficiency and support problem solving.


• Prior experience with ERP, invoice management, or payment processing systems (e.g., PeopleSoft, Concur) preferred.

Competencies & Attributes

• Strong organisational and attention to detail skills.


• Excellent written and verbal communication skills.


• Strong team player with a positive attitude and collaborative approach.


• Ability to work independently and use sound judgement when resolving issues.


• Proactive and willing to take ownership of tasks and queries.


• Strong problem-solving skills with a practical, hands-on approach.


• Ability to prioritise workload and manage multiple competing deadlines.


• Comfortable working in a fast-paced environment and adapting to changing priorities.


• Ability to build effective working relationships with suppliers, stakeholders, and colleagues across global teams.Primary Responsibilities

Invoice, T&E Review & Processing

• Review invoices submitted through the Global Payment Management (GPM) system, ensuring all required information has been accurately captured and appropriately approved.


• Validate invoice details, including supplier information, legal entity, cost centre allocation, payment instructions prior to payment processing


• Verify supplier banking information against approved supplier records and escalate any inconsistencies in accordance with company controls and procedures


• Ensure invoices have progressed through the appropriate approval workflow before completing the Accounts Payable review and releasing them for payment


• Investigate and resolve invoice exceptions and processing errors in a timely manner


• Support the entry and coding of invoices within the GPM system where required, particularly for complex transactions or where additional assistance is needed by business stakeholders


• Work closely with requestors and approvers to ensure invoices are submitted accurately and sufficient supporting documentation is provided to facilitate timely processing.


• Review employee expense reports submitted through Concur, ensuring compliance with company policies and supporting documentation requirements.


• Verify the accuracy of expense coding, receipts, approvals, and policy adherence prior to approving reports for payment.


• Provide guidance and support to employees on Concur-related queries, expense policies, and reimbursement procedures.

Supplier Management & Controls

• Review and process supplier setup and modification requests submitted through the Global Payment Management (GPM) system, ensuring all required supporting documentation is complete and accurate.


• Perform supplier callback procedures in accordance with company policies and internal controls to validate supplier information and banking details.


• Review and validate supplier banking changes, escalating exceptions or discrepancies where appropriate.


• Maintain strong relationships with suppliers and internal stakeholders, resolving escalated issues relating to invoices, payments, and supplier records.

Payment Processing & Reconciliations

• Support payment processing activities and assist with payment runs as required.


• Allocate Direct Debit payments to the appropriate invoices and entities, ensuring transactions are accurately recorded and reconciled.


• Investigate and resolve unmatched or unidentified payments in a timely manner.

Education & Certificates

• Secondary education or equivalent required.


• Further education in accounting, finance, business, or a related field preferred.


• Accounting qualification or part qualification (e.g., AAT) beneficial but not required.

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