This is a great job for someone who:

Loves creating products and experiences that customers genuinely value. You might already be leading product, proposition or customer experience teams and be ready to shape the future of a growing digital business. We're looking for someone who can turn customer insight, data and ideas into products and journeys that help customers while delivering strong commercial results.

A bit about the job:

At Aviva Zero, we're creating digital insurance experiences that help customers make more sustainable choices. As Head of Product & Proposition, you'll shape the future of our products, journeys and customer experience. Working across Aviva, you'll bring together data, insight and innovation to deliver better outcomes for customers and stronger results for the business. You'll guide our product roadmap, drive continuous improvement and make sure we stay ahead of changing customer needs. Along the way, you'll help build a culture where people can do their best work and thrive

Skills and experience we're looking for:

• Strong experience leading product, proposition or digital customer experience teams.
• A track record of using customer insight and data to improve customer and commercial outcomes.
• Strong commercial judgement and the ability to balance customer, business and regulatory needs.
• Experience building relationships and influencing senior leaders across different teams.
• Experience leading people and creating high-performing teams.

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Competitive starting salary (depending on location, skills, experience, and qualifications)
• Bonus opportunity - actual amount depends on your performance and Aviva's.
• Generous pension scheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here .

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email Patrick.Archer@Aviva.com.