FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About the Role

The role serves as the Department's Data Analytics & Business Insights specialist, partnering with Governance, Compliance, Distribution, and Operations stakeholders to transform data into actionable insights, strengthen business quality monitoring, enhance risk oversight, and drive data-led decision making and process improvement.

Key Responsibilities

• Develop and maintain business intelligence dashboards, management reports, and performance scorecards to support business quality monitoring, risk oversight, and strategic decision-making.
• Lead data extraction, transformation, validation, and analysis activities, ensuring data accuracy, completeness, and integrity across multiple data sources.
• Perform advanced data analysis to identify trends, patterns, anomalies, and emerging risks, translating complex data into actionable business insights and recommendations.
• Partner with business stakeholders to understand reporting and analytics requirements, providing data-driven insights that support operational effectiveness, governance, and business performance improvement initiatives.
• Design and enhance data visualization solutions using appropriate analytics tools to improve management reporting, monitoring capabilities, and decision-making effectiveness.
• Drive data governance and data quality initiatives, including the establishment of data controls, quality checks, and monitoring mechanisms to ensure reliable and accurate reporting.
• Identify opportunities to leverage data analytics to strengthen risk management, compliance monitoring, fraud detection, and business quality oversight.
• Evaluate existing business processes and operational controls, utilizing data analytics to identify improvement opportunities and recommend sustainable solutions.
• Lead and support process automation initiatives, leveraging analytics and digital tools to improve efficiency, productivity, and reporting effectiveness.
• Support Distribution Financial Control (DFC) and other business initiatives by performing in-depth data analysis, identifying key findings, preparing management reports, and providing recommendations for follow-up actions.
• Develop predictive and diagnostic analytics capabilities where applicable, enabling proactive management of business quality indicators, operational risks, and emerging business issues.
• Collaborate with cross-functional stakeholders to establish meaningful KPIs, monitoring frameworks, and analytics-driven performance measurement practices.

Requirements

• Bachelor Degree in any discipline but preferably Business, Data Analytics, Risk Management
• Minimum 6-10 years of working experience in audit and compliance relevant (preferred) to the insurance / financial industry
• Good understanding of regulations, insurance business and operations
• Good problem solving and communication skills
• Good analytical skills
• Report writing skills
• Able to work under pressure and independently

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!
#LI-SF1

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.