ServiceNow IT Developer

Advisory Key Luxembourg

Posted 4 days ago Temporary Competitive

ServiceNow IT Developer

Your Day-to-Day

Design, develop, configure and maintain solutions on the ServiceNow platform
Develop and customise ServiceNow applications, while favouring standard out-of-the-box functionalities
Work with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Catalog Items, Workflows and Flow Designer
Develop and maintain integrations using IntegrationHub, REST/SOAP APIs, MID Server, LDAP/Active Directory and third-party systems
Translate business and functional requirements into robust technical solutions
Participate in solution design workshops and assess the technical impact of changes
Contribute to platform upgrades, governance, performance, security and technical documentation
Provide expert support on complex incidents and perform root cause analysis
Identify opportunities to improve and automate processes across the platform
Contribute to the evolution and continuous improvement of the ServiceNow environment

Your Profile

Master's degree or equivalent in Computer Science, Information Systems, Engineering or a related field
5-8 years of experience in ServiceNow development
Strong experience with several ServiceNow modules, ideally including ITSM, CMDB, Discovery, Asset Management, CSM and Service Catalog
Advanced knowledge of JavaScript and the ServiceNow Scripting Framework
Solid experience with Flow Designer, IntegrationHub, HTML, CSS, XML, JSON, REST and SOAP APIs
Experience with Git, Azure DevOps or equivalent tools
Good understanding of Agile/Scrum, automated testing, deployment practices, CI/CD and ITIL
Experience with Domain Separation and ServiceNow on-premise environments is a strong advantage
Relevant certifications such as CSA, CAD, CIS-ITSM, CIS-CSM and/or ITIL v4 are an asset
Strong analytical and problem-solving skills, with the ability to work autonomously
Collaborative, customer-oriented and adaptable mindset
Fluent in French and English, both written and spoken
German and/or Luxembourgish are considered an advantage