Company Profile

• A globally recognized luxury retail company specializing in premium consumer products. The organization operates a nationwide retail network and is committed to delivering exceptional customer experiences through innovative technology and infrastructure excellence.

The Role

• Provide IT infrastructure and technical support across multiple retail and corporate locations.
• Manage and maintain network, server, and workplace technology environments to ensure business continuity.
• Troubleshoot infrastructure and connectivity issues, perform root cause analysis (RCA), and implement preventive measures.
• Coordinate with external vendors and telecommunications providers to support operational requirements.
• Participate in infrastructure projects, system upgrades, and technology rollouts.
• Manage IT assets and support lifecycle management processes.

Your Skills

• Minimum 5 years of experience in network infrastructure, systems administration, or IT technical support.
• Strong troubleshooting and root cause analysis skills.
• Experience supporting multi-site environments; retail industry experience is advantageous.
• Knowledge of LAN, WAN, Wi-Fi, VPN, routing, switching, firewalls, and SD-WAN technologies.
• Experience with Cisco and Meraki networking solutions.
• Knowledge of Windows Server, Active Directory, and Microsoft 365 administration.
• Familiarity with endpoint and mobility management solutions. Experience with Workspace ONE and Apple iOS devices is preferred.
• Understanding of backup, disaster recovery, business continuity, and IT security principles.
• Basic PowerShell scripting and automation skills.
• Experience in IT asset lifecycle management and vendor management.

Key Highlights of the Role

• Opportunity to support a complex multi-site infrastructure environment.
• Exposure to enterprise networking technologies including Cisco, Meraki, and SD-WAN solutions.
• Involvement in infrastructure modernization, operational improvement, and technology deployment projects.
• Work within a globally connected IT organization supporting a premium retail business.
• Competitive compensation and career growth opportunities.

Location

Tokyo

Salary

JPY 6 million

Reference Number: 06940-0013480764



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