Policy Administration Manager

The Policy Administration Manager (Life Insurance) oversees the administration processes for life insurance policies, ensuring efficiency and adherence to company standards. This role is vital for maintaining accurate policy records and delivering exceptional service to clients.

The organisation is committed to providing comprehensive life insurance solutions within a collaborative working environment that values accuracy and customer focus.

Role Overview

The Policy Administration Manager will lead the policy administration team, reporting to senior management, with responsibility for managing operations related to policy issuance, updates, and maintenance. Success in this role involves ensuring operational excellence, compliance, and client satisfaction through effective management of administrative workflows.

Key Skills & Experience

• Manage policy administration processes efficiently


• Ensure policies are processed and maintained accurately


• Coordinate with internal teams to resolve policy issues


• Implement process improvements to optimise administration workflows

Nice to Have

[Limited data provided — review with hiring manager before publishing].

Key Responsibilities

• Lead the policy administration team to deliver accurate policy management


• Oversee the processing of new policies, amendments, cancellations, and renewals


• Ensure compliance with regulatory standards and internal policies


• Collaborate with other departments to address policy-related issues


• Implement enhancements to streamline administrative procedures

Requirements

• Right to work in Asia


• Relevant experience in policy administration or life insurance


• Ability to operate on-site


• Availability to commence on 13/08/2026

If you have the relevant skills and experience, please apply with an updated CV.