Responsibilities:

• Prepare feasibility study reports and development plans
• Collect user requirements and market data for projects
• Organize and coordinate phased project development activities
• Conduct project acceptance, monitor progress and quality across project stages, and implement corrective measures when necessary
• Support the Bank's regional expansion by strengthening communication and business collaboration with Southeast Asian institutions based on line management responsibilities, and provide essential business assistance
• Implement and support RPA (Robotic Process Automation) initiatives
• Lead the planning and management of parameter-related processes, including parameter onboarding, analysis, configuration, updates, and release
• Analyze and address requests from the Head Office, overseas branches, and business units, assessing their feasibility from system functionality, process controls, teller operations, and customer service perspectives
• Manage parameters for core banking system upgrades and special projects, providing necessary parameter support during testing, rehearsal, and production rollout phases
• Coordinate communication with relevant departments and facilitate knowledge transfer through parameter-related training sessions
• Oversee parameter emergency management and conduct regular reviews and supervision of critical parameter control points
• Undertake short-term business trips to deliver on-site guidance and conduct parameter training
• Collaborate with other functional areas in implementing initiatives such as process quality management (e.g., ISO standards) and operational risk management (e.g., RACA, KRI)

Requirements:

• Bachelor degree or above
• 3 years' experience in banking operations is preferred
• Knowledge of deposit and debit card products is an advantage
• Sound business acumen with strong awareness of banking industry trends and emerging developments
• Strong interpersonal, communication, analytical decision-making, independent thinking, and organizational skills
• High adaptability and learning agility, with a proactive attitude toward problem-solving and overcoming challenges
• Capable of handling complex tasks and managing time effectively
• Proficient in both written Chinese and English, with strong command of bilingual (Chinese and English) and trilingual (Cantonese, Mandarin, English) abilities
• Skilled in standard office software such as MS Word, Excel, and PowerPoint; proficiency in Macro and VBA programming is an advantage

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .