Assistant Manager / Manager, Payment Systems & Business Operations

This is an excellent opportunity for candidates from payment operations, clearing & settlement, transaction banking, business analysis, project management, or financial services backgrounds who are looking to play a key role in driving industry-wide initiatives.

• Support and manage strategic payment system enhancement and implementation projects
• Coordinate with internal stakeholders, banks, regulators, technology teams, and business partners to deliver new initiatives and operational improvements
• Conduct business analysis, process reviews, and feasibility assessments for new services and enhancements
• Assist in the development and maintenance of operational procedures, business rules, and implementation documentation
• Oversee and monitor payment, clearing, and settlement operations to ensure service quality and regulatory compliance
• Manage operational incidents, issues, and stakeholder communications to ensure prompt resolution
• Participate in service rollout, user onboarding, testing, and implementation activities
• Drive process improvement and operational excellence initiatives across payment and clearing services
• Prepare management presentations, business proposals, and stakeholder communications

• Degree holder in Business Administration, Banking, Finance, Information Systems, or related disciplines
• Assistant Manager level: 2-5 years of relevant experience
• Manager level: 8+ years of relevant experience with leadership or supervisory exposure
• Experience in one or more of the following areas:
• Payment Operations
• Clearing & Settlement
• Transaction Banking
• Cash Management
• Business Analysis
• Project Management
• Service Delivery
• Financial Market Infrastructure
• Knowledge of payment systems such as FPS, CHATS, SWIFT, RTGS, or related banking applications is highly advantageous
• Strong analytical, problem-solving, and stakeholder management skills
• Excellent communication skills in English and Chinese; Putonghua is an advantage
• Ability to work independently and manage multiple priorities in a dynamic environment