Job Description




About Citco:



For more than 75 years, we have been at the forefront of thecorporate services industry, serving dynamic companies with sharp thinking,foresight, and unmatched expertise. That tradition continues today and into thefuture as we carve new paths and help shape the future of our industry.




About the Team & Business Line:



For over 75 years Citco has developed an ethos of serviceexcellence and partnership in corporate fiduciary and administration that ourclients rely upon. Through our global office network we provide a full suite ofcorporate administrative services to set up, administer and maintain corporateentities throughout their life cycle. Working with our Global SubsidiaryGovernance Services (GSGS) team, you will work with multinationals, corporatesand private clients to provide critical support that helps them meet theincreasing regulatory and compliance requirements that shape the industry.




Responsibilities




Your Role:



The VP, Commercial Management is focused on commercial aspects of the services provided and undertakes and initiates Business Development activities. Furthermore, the VP, Commercial Management oversees Client Relationship Management matters of the C2S office and training needs of the Account Managers. The VP, Commercial Management is co-responsible for the daily operations of Governance Services and has a supporting role to the MD in ensuring operational effectiveness and achievement of the business objectives of the business unit. The VP, Commercial Management is co-responsible for development and implementation of operational procedures to enhance the quality of service and mitigation of risks for C2S and its clients.

• Assist the Managing Director (MD) in providing the overall Management direction in terms of strategy, resource planning, risk control and automation in support of the Citco Corporate Solutions Division.


• Continually seek to improve the operational processes and ensure that Service Level Agreements with Citco entities are adhered to and are met.


• Ensure the business unit maintains Citco corporate standards in terms of external communication, public relations and day-to-day operations.


• Comply with legislation in the country of operation including employment legislation.


• Support the MD in development of operational and KYC/AML management resources and act as support for the KYC/AML Team and Center of Excellence (COE) teams


• Support the MD in supervising and guiding the KYC/AML Team


• Carrying out Business Development and Client Relationship activities, mainly among the C2S network of Tax-Advisors, Legal Firms, Clients and Family Offices


• You will Identify potential clients and the decision makers and successfully develop these business relationships into new clients


• Plan approaches and pitches and initiating round table conferences/webinars for existing clients, feeders


• Partner with the MD to set objectives and achieve the businesses strategic goals


• You will manage & measure performance with focus on sales activity, revenue forecasting, profitability etc.


• You will manage the end-to-end sales pipeline process in collaboration with regional MD's


• Provide status reports to and communicate to senior management as necessary, including Sales Pipeline reports, High Flight Risk reports and related items.


• You will lead & execute tactical and strategic goals with new market penetration, sales campaigns etc. to ensure proactive approach with new lead generation.


• You will maintain effective lines of communication to senior management & C2S MD's


• Lead ongoing strategic initiatives of the C2S Division and the Citco Group in conjunction with the MD.


• Create an environment that motivates, rewards and supports staff.


• Provide coaching to staff on various commercial, CRM and client service levels related matters.


• Conduct Interviews, reviews and performance appraisals for direct reports.

Qualifications




About You:

• Bachelor level degree in Law (preferred) or Economics & Law or Economics is required, a Master level degree would be a distinct advantage


• 10+ years' experience in the Corporate & Trust environment


• Experience in fund, trust, and private client services


• Client Director experience is highly desirable


• 5 - 7 years' experience in leading and managing high-performing teams


• Broad knowledge of the products and services provided by Citco Corporate Solutions and associated products.


• Exposure to broad product implementations and workflow process initiatives would be a distinct advantage.


• Solid understanding of FATCA/CRS regulatory frameworks and reporting obligations


• Compliance, KYC/AML exposure


• TEP qualified or currently studying towards TEP designation


• CAMS certification is preferred


• Commercial mindset with the ability to identify and drive business growth opportunities


• International experience, exposure to multi-jurisdictional corporate and trust environments


• Verbal and written fluency in English and Spanish is required

Our Benefits



Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.



We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.



Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.