Your new roleAs a Customer Service / Showroom Consultant, you'll be one of the first points of contact for customers, providing friendly and professional service while helping with enquiries and day-to-day showroom needs.The perfect mix of customer service, retail and administration, ideal for someone who loves people but also enjoys keeping things organised behind the scenes.
Your responsibilities will include:
- Providing face-to-face and over-the-phone customer service
- Assisting customers with enquiries and finding the right solutions for their needs
- Using internal systems and CRM platforms to manage customer information
- Supporting the day-to-day running of the showroom
- Building positive relationships with customers
- Working closely with the broader branch team
What you'll need to succeedWe're looking for someone with a great attitude who genuinely enjoys working with people. You'll ideally have:
- Strong customer service and communication skills
- Retail or showroom experience
- Confidence learning and using CRM systems and other technology
- A proactive, resilient approach and willingness to get stuck in
- The ability to build rapport with a wide range of customers
- A positive attitude and willingness to learn
What you'll get in return
- $60,000 + super
- Internal incentive scheme
- Monday to Friday, 8:30am to 4:30pm
- No weekend work
- Wollongong or Fairy Meadow location
- ASAP start
- Full-time opportunity, with flexibility to consider a job-share arrangement
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to courtney.ham@hays.com.au, or call Courtney Ham on 02 8763 5632.
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About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
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