Account Director Account Director …

Experian Singapore
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 04 Jun 19
Experian Singapore
in Sydney, New South Wales, Australia
Permanent, Full time
Last application, 04 Jun 19
Account Director
As an Experian Account Director you'll be responsible for the growth and engagement of, along with development of business strategy, a portfolio of key accounts. These accounts will span across credit, banking and financial services. You will oversee existing client relationships and be responsible for new business development - Australia wide. You'll be selling Experian's Credit Services and Decisioning Analytics Solutions.

You will be experienced in and have a deep understanding of business sales strategy, with an ability to build mutually beneficial professional relationships. You will become a trusted advisor to senior leaders across your portfolio.

About you

  • Strong sales disposition and a drive to overachieve
  • Refined internal and external relationship skills
  • Track record in delivering successful account management strategies and partnerships and hitting revenue targets
  • Proven capability in driving outcomes in a demanding sales role

Essential Duties and Responsibilities

  • Identify major drivers for revenue growth over next 3 years within each account/market segment
  • Clearly and succinctly convey information and ideas to individuals and groups in a variety of situations
  • Build a territory plan to include CSDA integrated solutions with long term business value providing benefit to both existing clients and new prospects within assigned industries or geography
  • Achieve and exceed all revenue and performance targets. This is to include contracted as well as 'net new' business
  • Cross Sell - target is to achieve on average >3 new lines of business per client generating revenue in the FY
  • Develop industry specific value propositions
  • Champion the Net Promotor Score (NPS) process both to the client and internally to the Account Team. Embed NPS results into Territory Planning process and ongoing solution development
  • Champion best practice and innovation
  • Provide thought leadership - White Papers/Insight reports etc. and the provision of client/industry feedback internally

  • Able to research to understand client/industry organisations
  • Understand competitors' positioning, activities, strategies, and differentiators
  • Methods for promoting products or services
  • Ability to retain, cross sell and up sell solutions into a fixed client base using contemporary business development strategies
  • Understand regulatory requirements
  • Understand key market drivers


  • Developing territory plans that include short-term opportunities and long-term relationship strategies
  • Changing strategies to facilitate goal accomplishment
  • Developing and sustaining internal/external customer relationships
  • Effectively assess client needs to recommend high value solutions linked to their business drivers which will improve client loyalty
  • Taking responsibility for prioritisation of opportunities, efficiently utilizing internal resources, appropriate communication of account/opportunity plans and status, and running sales cycle and opportunity pipeline
  • Modelling a consultative sales approach to build credibility with clients and assigned vertical industries in order to become a trusted business advisor
  • Negotiating major deals or contracts along with strong closing techniques
  • Avid networker