Head of Digital Transformation

  • Benefits + Bonus
  • Muzayri‘, Abu Dhabi, United Arab Emirates
  • Permanent, Full time
  • Warner Scott Recruitment
  • 17 Aug 17

Large bank based in the UAE is seeking a Head of Digital Transformation with international experience focused on enhancing the end user experience for retail banking. This role will be based in their head office.

Our client is in need of a profile that can roll out a new initiative and technology that will enhance it's brand and more importantly provide cutting edge user experience for all it's customer services. Individuals should be very creative bringing new ideas and initiatives with the ability to project manage and roll out.

Key experience needed:

- Expert in rolling out new strategies in Retail Banking
- Lead the execution of this across core banking solutions
- Created innovative ideas to enhance the user experience for customers and make the brand stand out against competitors
- Digital marketing essential
- Strategic Planning

International profiles are preferred from leading banks.

- Implement the target Operating Model and Customer Journey in terms of system, process, organization and people
- Deliver process improvement in the shape of implementing innovative operational solutions to the business
- Develop new concepts focusing on commercial growth , innovation and enhance e-delivery channel
- Develop the online and mobile roadmap in alignment with group wide initiatives.